What sizes do you carry?
Sizes vary by style, and each product page lists the sizes it comes in. Check our size guide for exact US, UK, and EU conversions and how to measure yourself before you order.
How is shipping calculated?
US shipping is $4.99 and free at $65. Overseas-warehouse items ship by weight, shown at checkout. International orders include overseas-warehouse items only; shipping starts at $7.99 and is free at $100.
Can I return an item if it doesn't fit?
US clothing orders can be returned within 7 days of delivery if the item is unworn, has its tags on, and is in its original packaging. You cover return shipping and we refund you to your original payment method.
Are jewelry, swimwear, bodysuits, and intimates returnable?
Jewelry, swimwear, bodysuits, and intimates are final sale.
Are import duties or VAT included?
International orders may be charged import VAT or duties when the package arrives; your government sets those, not us. EU orders can expect VAT plus a flat 3 euro duty.
What if my item arrives damaged?
If an item arrives wrong, damaged, or defective, send a photo within 14 days and we'll refund or replace it; you keep the item. Accessories and international orders can't be returned for a refund.
Where do items ship from?
Items ship from a US warehouse or an overseas warehouse. Most styles arrive in 9 to 19 business days, styles shipping from the USA arrive in 5 to 12 business days, and overseas-warehouse styles arrive in 9 to 28 business days, as shown on each product page.
Why did my order arrive in two boxes?
Your items came from more than one warehouse, so they travel as separate packages. Each box has its own tracking number.
How do I track my order?
You'll get an email with your tracking number as soon as your order ships. Use the link in that email to follow the package.
Do you ship outside the US?
Yes. International shipping is available for overseas-warehouse items only. Orders of $100 or more ship free. Under $100, shipping starts at $7.99 and depends on your country and order weight, shown at checkout. Delivery takes 9 to 28 business days.