Store guide
Shopping at Princess Polly: sizing, shipping and returns explained
Short answer
Princess Polly ships free on US orders over $50 and gives you 30 days from delivery to return an order. Refunds go to your original payment method or to store credit, and $6.95 return shipping comes off a refund unless you pick store credit. The main range runs US 0 to 12, and Curve dresses cover US 14 to 20. Details are as of October 2026.
At a glance
- Free US shipping
- Orders over $50
- Standard delivery
- 4 to 8 business days
- Faster options
- Express in 3 to 4 business days, plus 2-day and next business day
- Ships from
- A US distribution center
- Returns window
- 30 days from delivery
- Refunds
- Original payment method or store credit
- Return fee
- $6.95 deducted from refunds, waived with store credit; exchanges ship free
- Sizes
- US 0 to 12 (XXS to 2X); Curve dresses US 14 to 20
- Size system
- US, with AU, UK and EU conversions in the size guide
- Rewards
- Princess Polly Rewards: 1 point per $1, four tiers worth 15% to 30% off
Checked on Princess Polly's own pages. Stores change their policies, so confirm at checkout.
Steps
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Start the return online
Open the returns page and enter your order number and postcode.
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Pick your return method
Choose a printerless USPS QR code or a printable label. Instant returns need a card hold and must be sent within 7 days.
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Choose refund, store credit or exchange
Store credit waives the $6.95 return fee, and exchanges ship free.
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Drop the package at USPS
Returns travel to the brand's warehouse in Columbus, Ohio.
What Princess Polly is known for
Princess Polly is a trend-led women's fashion brand with bases in West Hollywood, California and Burleigh Heads, Queensland. The core of the range is mini dresses, going-out tops, matching sets and easy everyday basics. Swim, shoes, jewelry and outerwear sit alongside them.
The site also runs separate Curve, Petite and Tall collections, so you can shop by fit instead of filtering a single giant catalog. US orders ship from a distribution center in the States.
As of October 2026, most dresses on the site list between $8 and $39 with sale pricing included, and full-price dresses run roughly $58 to $79. Sale prices vary from day to day, so check the product page.
How Princess Polly sizing runs
The main range uses US sizing from 0 to 12, labeled XXS to 2X. Curve dresses pick up at US 14 and go to US 20. The size guide includes a conversion table: US 0 equals AU or UK 4 and EU 32, US 4 equals AU or UK 8 and EU 36, US 8 equals AU or UK 12 and EU 40, and US 12 equals AU or UK 16 and EU 44.
If you are between sizes or have a fit question, the size guide points you to customer support. Our own approach to sizing any online order is in how to pick your size when shopping online.
Shipping to the US
Orders over $50 ship free. Standard delivery takes 4 to 8 business days. Orders placed before 11am PT Monday to Friday aim to be ready for carrier pickup the same day.
Faster options include Express at 3 to 4 business days, 2-day delivery and next business day delivery. Prices for those show at checkout, so pick the one that fits your event date.
Returns and exchanges
You have 30 days from delivery. Refunds go back to your original payment method or become store credit. A $6.95 return shipping fee is deducted from refunds. Choose store credit and the fee is waived, and exchanges ship free.
Some items are final sale and cannot be returned or exchanged. That includes cosmetics, earrings, undergarments and beauty tools. Gift cards cannot be refunded, and original postage is non-refundable. Swim and some other categories carry hygiene limits, so read the product page first.
Tips for shopping Princess Polly
A few habits that make an order smoother:
- Hit the $50 mark in one order to get free shipping.
- Order before 11am PT on a weekday if timing matters.
- Take store credit when you plan to shop again: it skips the $6.95 fee.
- Use the Petite, Tall or Curve collections when the standard cut is a guess.
- Join Rewards: new members start in the first tier with 15% off a first order.
Princess Polly Rewards
Rewards earn 1 point per $1 spent. Four tiers set your discount: General Admission (1 to 299 points) gets 15% off, Front Row (300 to 699) gets 20%, VIP (700 to 2,499) gets 25% and Backstage Pass (2,500 and up) gets 30%.
Every third purchase earns a 50 point bonus, and the birthday reward runs from $10 to $25 depending on your tier. A new member starts in the first tier, so the 15% applies to a first order.
If you love the Princess Polly look
The signature pieces are a short going-out dress, a fitted top with a bit of detail, a matching set and a pair of easy trousers or jeans. Party, wedding guest and vacation outfits are a big part of the range.
PeachSunday carries pieces in a similar spirit. Browse mini dresses and two-piece sets for the same kind of night-out and weekend outfits. New styles are added daily, and shipping is free on US orders of $65 or more.
Similar looks at PeachSunday
FAQ
Is Princess Polly true to size?
Princess Polly uses US sizes 0 to 12 in the main range with a conversion table in its size guide. For a specific style, check the product page, and contact the brand's support team with fit questions.
How long does Princess Polly shipping take?
Standard US delivery is 4 to 8 business days. Express takes 3 to 4 business days, and 2-day and next business day options are also offered.
Does Princess Polly offer free returns?
Returns carry a $6.95 fee deducted from refunds. Choosing store credit waives the fee, and exchanges ship free.
What sizes does Princess Polly carry?
The main range is US 0 to 12 (XXS to 2X). Curve dresses cover US 14 to 20, and Petite and Tall have their own collections.
What is the Princess Polly return window?
You have 30 days from delivery. Instant returns must be sent within 7 days.
What stores are like Princess Polly?
Stores with a trend-led going-out look include Fashion Nova, Oh Polly and White Fox Boutique. PeachSunday also carries pieces in that spirit.
Is Princess Polly legit?
Princess Polly runs its own online store at us.princesspolly.com. Its own pages publish a returns policy (returns window: 30 days from delivery), and this guide reads shipping, sizing and returns from those pages, listed under Sources. Confirm the current policy at checkout. Paying by credit card adds the dispute option described in the order has not arrived guide.
Sources
- Princess Polly shipping (checked )
- Princess Polly returns (checked )
- Princess Polly size guide (checked )
- Princess Polly rewards (checked )
- Princess Polly about (checked )