Store guide
Shopping at boohoo: sizing, shipping and returns explained
Short answer
boohoo charges $10.99 for standard US shipping, with delivery in 6 to 8 business days. Returns are open for 21 days from receipt, with a $14.99 per-parcel fee, and store credit adds 20% extra to the refund. Sizes run UK 4 to 32, which is US 0 to 26, with Plus, Petite, Tall and Maternity ranges. Prices below are as of October 2026.
At a glance
- Standard shipping
- $10.99
- Delivery time
- 6 to 8 business days
- Faster option
- USA Express, $17.99, up to 3 to 4 business days
- Returns window
- 21 days from receipt
- Refunds
- Original payment method, a gift card, or store credit that adds 20% extra
- Return fee
- $14.99 per parcel, deducted from the refund
- Sizes
- UK 4 to 32 / US 0 to 26 (XS to XXXXL); Plus, Petite, Tall and Maternity ranges
- Size system
- UK sizes with AUS/NZ, USA/CAN and EU conversions
- Payment options
- Afterpay, Klarna, Sezzle
Checked on boohoo's own pages. Stores change their policies, so confirm at checkout.
Steps
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Log in to the returns portal
Enter your order number and your email or postcode.
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Pick home label or in-store drop-off
Choose the option that suits you, then pack the items with labels attached.
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Combine the order in one parcel
The $14.99 fee is charged per parcel, so put the whole order together.
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Post it with proof of postage
Refunds take up to 14 days from posting, plus up to 5 days to reach your bank. Store credit speeds this up.
What boohoo is known for
boohoo is a large trend-led store for women and men, with new arrivals every week and big sale events. It covers dresses, tops, two-piece sets, coats, jeans and going-out outfits, plus separate Plus, Petite, Tall and Maternity ranges.
On October 17, 2026, during a 70% off event, dresses ran from $10.80 to $35.10 and tops ran from $4.80 to $29.70. Sale prices vary, so use the current price shown on the page. New arrivals land weekly, which makes the store easy to browse by season.
How boohoo sizing runs
boohoo uses UK sizes with conversions to AUS/NZ, USA/CAN and EU. The US size is the UK size minus 4: UK 4 = US 0, UK 8 = US 4, UK 12 = US 8, UK 16 = US 12 and UK 20 = US 16. The chart runs UK 4 to 32, which is US 0 to 26.
The Petite range is made for women 5 ft 3 in (160 cm) tall. boohoo advises taking measurements in underwear for the most accurate result, and says fit varies by style and fabric. For a full method, see how to pick your size when shopping online.
Shipping to the US
Standard US shipping is $10.99 and takes 6 to 8 business days. USA Express is $17.99 and takes up to 3 to 4 business days. The delivery page says no extra tariff charges apply to US orders, so the total at checkout is the total you pay. Express suits a fast turnaround before a party or a trip.
Returns and exchanges
You have 21 days from receipt. A $14.99 per-parcel fee comes out of the refund. Refunds go to your original payment method, a gift card, or store credit, and store credit adds 20% extra to the refund.
Items should be unworn and unwashed with labels attached. Cosmetics and pierced jewelry are final sale, and face masks, swimwear and lingerie need their hygiene seal intact. To get a different size, return the item and reorder.
Tips for shopping boohoo
boohoo has a lot of range, so a few habits help.
- Filter by your range first: Plus, Petite, Tall or Maternity.
- Put an entire order in one parcel when returning, to pay the $14.99 fee once.
- Take store credit if you plan to shop again. It adds 20% and speeds up the refund.
- Check the price on the page. Sitewide sales change often.
- Check the Petite height of 5 ft 3 in (160 cm) before choosing a range.
If you love the boohoo look
The boohoo look is trend-led and ready for a night out, with everyday basics mixed in: a mini dress, a two-piece set, a coat for fall and jeans that go with everything.
The PeachSunday team carries pieces in a similar spirit. Browse dresses and jackets and coats, or check new in. New styles are added daily, and US shipping is free on orders of $65 or more.
Similar looks at PeachSunday
FAQ
Is boohoo true to size?
boohoo says fit varies by style and fabric. Take your measurements in underwear, compare them with the bust, waist and hip chart, and read the product page.
How long does boohoo shipping take?
Standard US shipping takes 6 to 8 business days and costs $10.99. USA Express takes up to 3 to 4 business days for $17.99.
What is the boohoo return policy?
Returns are open for 21 days from receipt. A $14.99 per-parcel fee is deducted from the refund, and store credit adds 20% extra.
What sizes does boohoo carry?
Sizes run UK 4 to 32, which is US 0 to 26. Plus, Petite, Tall and Maternity ranges are available.
Does boohoo take Afterpay?
Yes. boohoo lists Afterpay, Klarna and Sezzle.
What stores are like boohoo?
boohoo is a trend-led store for going-out and everyday looks. For similar styles, see our prettylittlething shopping guide and edikted shopping guide.
Is boohoo legit?
boohoo runs its own online store at us.boohoo.com. Its own pages publish a returns policy (returns window: 21 days from receipt), and this guide reads shipping, sizing and returns from those pages, listed under Sources. Confirm the current policy at checkout. Paying by credit card adds the dispute option described in the order has not arrived guide.
Sources
- Delivery (checked )
- Returns (checked )
- Size guide (checked )
- Dresses (checked )
- Tops (checked )
- Homepage (checked )
- Student Beans (checked )