Store guide
Shopping at PrettyLittleThing: sizing, shipping and returns explained
Short answer
PrettyLittleThing charges $9.99 per order for standard US shipping, with delivery in 6 to 8 business days. Returns are open for 21 days from the day you receive your order, with a $14.99 per-parcel fee. Main sizes run US 0 to 14, Plus runs US 12 to 24, and Petite, Tall, Shape and Maternity ranges are available. Prices below are as of October 2026.
At a glance
- Standard shipping
- $9.99 per order
- Delivery time
- 6 to 8 business days
- Faster option
- USA Express, $14.99 per order, up to 3 to 4 business days
- Returns window
- 21 days from the day you receive the order
- Refunds
- Original payment method, or store credit that adds 10% extra to the refund
- Return fee
- $14.99 per parcel, deducted from the refund
- Sizes
- Main US 0 to 14 (XS to XL); Shape US 0 to 16; Plus US 12 to 24 (L to 3XL); Petite, Tall and Maternity
- Size system
- UK sizes with US/CA, EU, AUS and FR conversions
- Payment options
- Afterpay, PayPal, Klarna, Sezzle
Checked on PrettyLittleThing's own pages. Stores change their policies, so confirm at checkout.
Steps
-
Open the returns portal
Start from the Returns page on the PrettyLittleThing US site.
-
Check the item
Pieces should be unworn and unwashed with tags attached. Shoes should be unworn outside.
-
Use one parcel per order
The $14.99 fee is charged per parcel, so keep each order in a single parcel.
-
Return within 21 days
The window runs from the day you receive the order. Orders placed 7 November to 5 January can start a return until 5 January.
What PrettyLittleThing is known for
PrettyLittleThing is a trend-led store for dresses, tops, two-piece sets, denim and athleisure, with a big going-out and party range. It started in Manchester, England, and its US site launched in 2016.
It carries Plus, Petite, Tall, Shape and Maternity ranges, plus a menswear section, and it runs frequent sitewide sales. On October 17, 2026, during a 70% off event, dresses ran from $18.60 to $54.60 and tops ran from $10.80 to $24.90. Sale prices vary, so check the current price on the page.
How PrettyLittleThing sizing runs
PrettyLittleThing shows UK sizes with conversions to US/CA, EU, AUS and FR. The key conversions are UK 4 = US 0, UK 6 = US 2, UK 8 = US 4, UK 10 = US 6, UK 12 = US 8, UK 14 = US 10, UK 16 = US 12 and UK 18 = US 14. The Petite range runs one size smaller, so UK 2 = US 00 and UK 4 = US 0.
The size guide has separate charts for Main, Petite, Tall, Shape, Plus and Maternity, each listing bust, waist and low hip in inches or cm. Pick the range that matches your height and shape, then find your measurements on its chart. For a full method, see how to pick your size when shopping online.
Shipping to the US
Standard US shipping is $9.99 per order and takes 6 to 8 business days. USA Express is $14.99 per order and takes up to 3 to 4 business days. If an outfit has a date attached, Express is the option to pick.
Returns and exchanges
You have 21 days from the day you receive the order. A $14.99 per-parcel fee comes out of the refund. Refunds go to the original payment method, or you can take store credit, which adds 10% extra to the refund.
Items should be unworn and unwashed with tags attached. Pierced jewelry, underwear, swimwear and face masks need their hygiene seal and tags, and opened beauty products are final sale. Shoes should be unworn outside. The returns page also describes an extended window for orders placed from 7 November to 5 January, with returns open until 5 January.
Tips for shopping PrettyLittleThing
These tips fit the way the store works.
- Pick your range first: Main, Petite, Tall, Shape, Plus or Maternity.
- Keep each order in one parcel when returning, to pay the $14.99 fee once.
- Take store credit if you plan to shop again. It adds 10% extra to your refund.
- Compare the current price when a sitewide sale is running, since sale pricing changes.
- Pay in installments with Afterpay, Klarna or Sezzle if you prefer.
If you love the PrettyLittleThing look
The PrettyLittleThing look is going-out dressing: a bodycon or satin dress, a matching set, fitted denim and athleisure for the day after.
The PeachSunday team carries pieces in a similar spirit. Browse dresses and two-piece sets, or see the plus size collection. New styles are added daily, and US shipping is free on orders of $65 or more.
Similar looks at PeachSunday
FAQ
Is PrettyLittleThing true to size?
PrettyLittleThing gives separate charts for each range with bust, waist and low hip. Pick the range that fits your height and shape, then match your measurements to its chart.
How long does PrettyLittleThing shipping take?
Standard US shipping takes 6 to 8 business days and costs $9.99 per order. USA Express takes up to 3 to 4 business days for $14.99.
What is the PrettyLittleThing return policy?
Returns are open for 21 days from the day you receive the order. A $14.99 per-parcel fee is deducted from the refund, and store credit adds 10% extra.
What sizes does PrettyLittleThing carry?
Main sizes run US 0 to 14, Shape runs US 0 to 16 and Plus runs US 12 to 24. Petite, Tall and Maternity ranges are also available.
Does PrettyLittleThing take Afterpay?
Yes. PrettyLittleThing lists Afterpay, PayPal, Klarna and Sezzle.
What stores are like PrettyLittleThing?
PrettyLittleThing is a trend-led, going-out store. For similar looks, see our boohoo shopping guide, edikted shopping guide and tiger-mist shopping guide.
Is PrettyLittleThing legit?
PrettyLittleThing runs its own online store at prettylittlething.us. Its own pages publish a returns policy (returns window: 21 days from the day you receive the order), and this guide reads shipping, sizing and returns from those pages, listed under Sources. Confirm the current policy at checkout. Paying by credit card adds the dispute option described in the order has not arrived guide.