“How do you check a new clothing order before the return window closes?”

How to check a new order before the return window closes

Short answer

US clothing returns at PeachSunday are open for 7 days from delivery, so check a new order right away. Try the item on with tags attached, turn it inside out to see if the finishing looks as good as the outside, and gently tug the seams. If the size is off, order the size you want and return the first. If it arrives damaged, send a photo within 14 days.

1Open it the dayit arrives2Try it on like afitting room3Turn it insideout4Tug the seamsgently5Decide and act

Steps

  1. Open it the day it arrives

    The 7 days start at delivery. Keep the original clear bag and the tags.

  2. Try it on like a fitting room

    Keep the tags attached. Do not wear it out or wash it.

  3. Turn it inside out

    Look at the seams and finishing. NPR's Life Kit tips say the inside should look nearly as good as the outside.

  4. Tug the seams gently

    Loose threads or gaps are a reason to send it back.

  5. Decide and act

    Keep it, or start the return at support.peachsunday.com/returns.

The 7-day clock starts at delivery

US clothing orders can be returned within 7 days of delivery, unworn and unwashed, with tags attached, in the original clear bag. You pay return postage. Refunds go to the original payment method about 10 business days after the package reaches the warehouse. The full terms are on the refund policy page.

That is shorter than many stores, so a five-minute check on arrival is the habit that helps.

Try it on like a fitting room

Put it on with the tags attached and the clear bag set aside. Sit, raise your arms and walk. Worn or washed items can be refused or have 20% taken off the refund, so keep it free of perfume.

If the size is off, there are no direct size swaps. Order the size you want and return the first one within the window. See the sizing guide to choose the second size.

The inside-out and seam check

The NPR Life Kit piece with fashion expert Andrea Cheong suggests three quick checks. Turn the garment inside out and see if the finishing is as neat as the outside. Gently tug the seams to see if they hold. Match the fabric to how you will use the piece.

None of this takes more than a few minutes. If something looks off, send a note through the contact page while you still have days left.

If it arrives damaged

A damaged, defective or wrong item is handled separately. Send a photo within 14 days of delivery, and PeachSunday refunds or replaces it. You keep the item.

What cannot be returned

Jewelry, swimwear, bodysuits and intimates are final sale. Accessories and international orders cannot be returned for a refund. Some styles say "This style can't be sent back" on the product page.

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FAQ

How long do I have to return clothing?

US clothing can be returned within 7 days of delivery, unworn, with tags attached and in the original clear bag.

How do I try something on without ruining the return?

Keep the tags attached, avoid perfume and makeup, and do not wear it out or wash it. Treat it like a fitting room.

What counts as worn?

Worn or washed items can be refused or have 20% taken off the refund.

How do I know if a garment is well made?

NPR's Life Kit tips: check the inside for neat finishing, tug the seams gently and make sure the fabric suits what you plan to do in it.

Can I exchange for another size?

There are no direct size swaps. Order the size you want and return the first.

What if it arrives damaged?

Send a photo within 14 days. You get a refund or replacement and keep the item.

How do I start a return?

Go to support.peachsunday.com/returns. You pay return postage.

How long do refunds take?

Refunds go to the original payment method about 10 business days after the package reaches the warehouse.

Sources

  1. PeachSunday refund policy (checked )
  2. PeachSunday about page (checked )
  3. NPR Life Kit via Michigan Public: How to spot quality clothing (checked )
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