Store guide
Shopping at Hello Molly: sizing, shipping and returns explained
Short answer
Hello Molly ships free on US orders over $150 from a Los Angeles warehouse, with standard delivery in about 2 to 6 business days. Returns are open for 30 days from delivery and are refunded as store credit. The brand uses Australian sizes, so check the US-to-AU table: US 4 is AU 8. Details are as of October 2026.
At a glance
- Free US shipping
- Orders over $150
- Standard shipping
- $9.95 under $150
- Delivery time
- 2 to 6 business days (estimate)
- Express
- 2 business days $19.95; next business day $29.95
- Ships from
- Los Angeles warehouse; same day before 2pm PT on business days
- Returns window
- 30 days from delivery
- Refunds
- Store credit
- Return label
- US$5 QR code drop-off or US$9.50 standard post
- Sizes
- XXS to XXL (US 0 to 12 / AU 4 to 16)
- Size system
- Australian sizing, with a US conversion table
Checked on Hello Molly's own pages. Stores change their policies, so confirm at checkout.
Steps
-
Open the returns portal
Start your return in the Hello Molly returns portal.
-
Choose Drop Off or Standard Post
Drop Off uses a QR code, needs no repacking and costs US$5 (unavailable from Alaska or Hawaii). Standard Post uses a printed label for US$9.50.
-
Send it within 30 days
Count from the delivery date.
-
Wait for store credit
Your refund arrives as store credit once the return is processed.
What Hello Molly is known for
Hello Molly is an Australian-founded dress label that has sold online since 2012. It focuses on occasion dressing: prom, formal, wedding guest, bridesmaid, graduation, birthday and party dresses. Swim, shoes and accessories round out the range.
The homepage promises over 100 new arrivals every week. As of October 2026, most dresses list between $90 and $130, with a median near $110. Sale prices vary.
How Hello Molly sizing runs
Hello Molly uses standard Australian sizes. Its size guide converts: US 0 equals AU 4 (XXS), US 2 equals AU 6 (XS), US 4 equals AU 8 (S), US 6 equals AU 10 (M), US 8 equals AU 12 (L), US 10 equals AU 14 (XL) and US 12 equals AU 16 (XXL).
Each product page lists the model's measurements and the size she wears. Sizes can vary slightly between brands, and you can email info@hellomolly.com for advice. For more on measuring, see how to pick your size when shopping online.
Shipping to the US
Orders over $150 ship free. Under that, standard shipping is $9.95 and takes an estimated 2 to 6 business days. Orders placed before 2pm PT on a business day ship from Los Angeles the same day.
Express 2-day delivery is $19.95 and next business day is $29.95.
Returns and exchanges
You have 30 days from delivery. Returns are refunded as store credit. You buy the label: US$5 for a QR code drop-off or US$9.50 for standard post, and the original shipping cost is not credited.
Items marked FINAL SALE cannot go back. Intimates, stockings, hair accessories, hats, earrings and beauty products are final, and swimwear returns only with hygiene stickers intact.
Tips for shopping Hello Molly
A few notes before you order a dress:
- Convert your size with the US-to-AU table first.
- Read the model's measurements on the product page.
- Order well before your event: allow 2 to 6 business days.
- Use the $5 QR drop-off if you want to skip repacking.
- Students get 10% off through UNiDAYS.
Payment options and student savings
Afterpay and Klarna are listed on the Wear Now Pay Later page. Students get 10% off, with UNiDAYS linked in the footer.
Pair that with the same-day ship cutoff of 2pm PT on business days and you can plan a dress order a week or so ahead of an event.
If you love the Hello Molly look
The look is occasion dressing: a satin midi for a wedding, a sparkly mini for a birthday, a long dress for a formal. Pieces are feminine and made to photograph.
PeachSunday carries pieces in a similar spirit. See midi dresses, maxi dresses and satin slip dresses, or read our guide to a holiday party dress. New styles are added daily, and shipping is free on US orders of $65 or more.
Similar looks at PeachSunday
FAQ
Is Hello Molly true to size?
Hello Molly uses Australian sizes, so convert with its US-to-AU table. Product pages list the model's measurements and size, and the brand notes sizes can vary slightly between brands.
How long does Hello Molly shipping take?
The estimate is 2 to 6 business days. Orders placed before 2pm PT on a business day ship the same day from Los Angeles.
Does Hello Molly offer free returns?
The customer buys the return label: US$5 for a QR code drop-off or US$9.50 for standard post. Refunds come as store credit.
What sizes does Hello Molly carry?
The size guide covers XXS to XXL (US 0 to 12, AU 4 to 16).
Does Hello Molly take Afterpay?
Yes. Afterpay and Klarna are listed on its Wear Now Pay Later page.
What stores are like Hello Molly?
For occasion dresses, see the guides for Petal & Pup and Oh Polly. PeachSunday also carries pieces in that spirit.
Is Hello Molly legit?
Hello Molly runs its own online store at hellomolly.com. Its own pages publish a returns policy (returns window: 30 days from delivery), and this guide reads shipping, sizing and returns from those pages, listed under Sources. Confirm the current policy at checkout. Paying by credit card adds the dispute option described in the order has not arrived guide.
Sources
- Hello Molly shipping (checked )
- Hello Molly returns (checked )
- Hello Molly size guide (checked )
- Hello Molly about (checked )
- Hello Molly Wear Now Pay Later (checked )