Store guide

Shopping at Charlotte Russe: sizing, shipping and returns explained

Updated Oct 18, 2026 · By the PeachSunday team

Short answer

As of October 2026, Charlotte Russe offers free US shipping on orders of $100 or more to the 48 contiguous states, and delivery takes 2 to 7 business days by state. Mail returns are accepted within 30 days of the order date and refunded to your original payment. Apparel runs XS to XL, with some XXS and XXL.

At a glance

Free US shipping: Orders of $100 or more to the 48 contiguous states
Delivery time: 2 to 7 business days by state, after processing within 48 hours
Carrier: UPS SurePost, no signature required
Returns window: 30 days from the original order date (mail)
Refunds: To your original payment method, 5 to 7 business days after receipt
Return fee: Return postage paid by the shopper
Exchanges: In-store at a Charlotte Russe location
Sizes: XS to XL (some XXS and XXL); jeans US 00 to 18
Size system: US, measurements in inches
Payment options: Visa, Mastercard, American Express, Apple Pay, Google Pay

Checked October 17, 2026 on Charlotte Russe's own pages. Stores change their policies, so confirm at checkout.

Steps

Fill in the return form

Use the return form that came in your package, within 30 days of the order date.
Include the invoice

Put the invoice in with the items. Cosmetics, jewelry, intimates and swimwear are final sale.
Mail it to the warehouse

Send it to the San Bernardino, California warehouse address on the form. Return postage is paid by the shopper.
Or bring it to a store

Take the order and invoice to a Charlotte Russe store. Exchanges happen in-store.

What Charlotte Russe is known for

Charlotte Russe sells low-priced trend clothing: dresses and jumpsuits, tops, graphic tees, hoodies and sweats, a wide range of baggy and wide-leg denim, activewear and matching sets. The site also runs themed drops such as faux leather and licensed collections.

Most pieces cost under $25. As of October 2026, dresses run $10 to $20 (most $10 to $15.99), tops $10 to $24.99, jeans $12.99 to $25 and hoodies and sweats $8 to $15.99. Sale prices vary.

How Charlotte Russe sizing works

Apparel runs XS to XL, with some XXS and XXL, and jeans come in US sizes 00 to 18. The size guide gives measurements in inches, taken over undergarments, as a general guide. Take your own measurements and compare.

Baggy and wide-leg denim is a signature, so check the rise and the inseam notes on each pair. Our guide to picking your size when shopping online walks through the steps. The company invites questions through its contact page.

Shipping to the US

Orders of $100 or more ship free to the 48 contiguous states. Orders process within 48 hours and arrive in 2 to 7 business days depending on the state: 2 to 3 for New York, Ohio and Pennsylvania, up to 6 to 7 for California, Washington and similar.

Orders ship by UPS SurePost with no signature required. Standard shipping cost shows at checkout, and sales tax is added based on your shipping address.

Returns and exchanges

Mail returns are accepted within 30 days of the original order date, refunded to your original payment method 5 to 7 business days after the return is received. Return postage is paid by the shopper.

You can also bring an online order and its invoice to a Charlotte Russe store. Exchanges are done in-store. PayPal, Apple Pay and Google Pay purchases returned in-store become an in-store merchandise card.

Cosmetics, jewelry, intimates and swimwear are final sale. Clearance marked 70 to 80% off, hosiery (except socks) and Buy 1 Get 2 Free items are final sale too. For Buy 1 Get 1 promotions, return both items for a full refund.

Tips for shopping Charlotte Russe

Low prices make bundling easy.

Build an outfit to $100 to reach free shipping: a tee, jeans and a hoodie fit easily.
Keep the invoice from your package, since returns need it.
Check clearance labels before buying, since 70 to 80% off items are final sale.
Plan exchanges around a store visit.
Check the shipping map for your state to estimate arrival.

If you love the Charlotte Russe look

The look is casual and trend-first: a graphic tee with baggy jeans, a cozy hoodie, a matching set for a night out and activewear for the weekend.

The PeachSunday team carries pieces in a similar spirit, with new styles added daily and free US shipping on orders of $65 or more. Start with t-shirts and tees, jeans and denim and two-piece sets.

Similar looks at PeachSunday

FAQ

Is Charlotte Russe true to size?

Charlotte Russe calls its measurements a general guide, taken in inches over undergarments. Compare your own measurements to the chart.

How long does Charlotte Russe shipping take?

As of October 2026, orders process within 48 hours and arrive in 2 to 7 business days by state.

Does Charlotte Russe offer free returns?

Return postage is paid by the shopper for mail returns. You can also return an online order at a Charlotte Russe store with the invoice.

What sizes does Charlotte Russe carry?

Apparel runs XS to XL, with some XXS and XXL, and jeans are US 00 to 18.

How do exchanges work?

Exchanges are done in-store at a Charlotte Russe location with your order and invoice.

What stores are like Charlotte Russe?

For low-price trends, try the Forever 21 shopping guide, the Windsor shopping guide or the ASOS shopping guide.

Is Charlotte Russe legit?

Charlotte Russe runs its own online store at charlotterusse.com. Its own pages publish a returns policy (returns window: 30 days from the original order date (mail)), and this guide reads shipping, sizing and returns from those pages, listed under Sources. Confirm the current policy at checkout. Paying by credit card adds the dispute option described in the order has not arrived guide.